We Do Code.
Specialists in Cloud Development

Cloud/Premise Application Development

Business Driven Data Strategies

Machine Learning & AI

Responsive Adaptive UX Interfaces

Sensitive Secure Data Models

UI Compatibility Designing

Custom Microsoft Azure and Amazon AWS development

We’re with you every step of the way

Addressing end user expectations is a fundamental must to any business growth. Application programming interfaces (API’s) are the new building blocks to all end user requirements. Noralogix categorizes itself under the application (API) integration development portion of end user and business growth expectations

50+

API integrations

99.9%

Cloud development uptime

10000

API request per day

Australia

Ireland

Germany

Japan

East US

West US

Africa

Ukraine

Genesys

Services

REPO361

Web chat transcript

Web chat transcript emailed to client after chat is completed

Email Reminders

Postpone email and create reminder for later reply

Knowledge base

Predefined replies per queue and division, advanced version of the canned responses

Conversations Recorder

Ability to search conversation recordings per division and queue

Smart Routing

Priority routing based on CRM data

Comfortable Reporting

Reports mailed automatically daily in pdf format

Call Survey

After call survey saved with interaction ID of existing call — viewed on dashboard

Backend Development

Highly loaded services, building business logic with its subsequent implementation, providing architectural solutions of any complexity, integration mechanisms for client systems.

Cloud integration

System of tools and technologies that connects various applications, systems, repositories and IT environments for the real-time exchange of data and processes.

Front-end Development

Website development and design from scratch, mobile app design and UI/UX. Powerful user friendly interfaces, based on latest industry trends. Cross-platform and cross-browser compatibility.

Call Center Analytics

Get full access to your Genesys Cloud metrics analytics. Enriches a company’s data analysing with its sophisticated 'business' driven data analytics engine, is user friendly, improves decision making processes and is perfect for analysys and end users.

Power BI

Increased business agility and better customer service decision making with Power BI middleware for Genesys Cloud notifications. 'No more coding' for all your real-time PowerBI reporting and analytics.

Azure Event Grid

Don't wait, handle your Genesys call center in real time. Select Genesys notification topics you would like to subscribe to, and then create a Azure Logic Apps handling this event or WebHook endpoint to send the event to.

For what we paid we got double the value back, thanks Noralogix

Brian W

The support and expertise are the best I have experienced, the report application was the best I have every worked with, easy to use thanks

Morris T

From start to finish the Noralogix development team made things very easy to understand and work with, very well organized, great work guys

Daryl K

Custom Integration Development

Azure. Working across the Microsoft Azure product suite. Primary focus on API integration and all associated Azure components

AWS. Working across the Amazon AWS product suite. Primary focus on communications and data management.

Genesys. Working primarily with Purecloud API development, building third party addons to Purecloud. We are AppFoundry partners.

Google Cloud. Working across the Google G Suite.

Twilio. Assisted Twilio clients with concepts and visuals to improve their business.

We have assisted shipping logistics providers with refreshed branding, API and CRM development environments.

— Pricing Control

Ability to control pricing

— Additional Development

Additional development - can be no cost - dependent on margins

— Continuous Feature

Continuous feature addons to base frameworks

— Scalability

Frameworks built with scalability in mind across any space

— ISO Security

Frameworks built with ISO security

— True CX

Ability to add global leading features – True CX

— Flexible Finance

Flexible financial savvy platforms built to drive both client and company business models

Have a project in mind?
Let’s get to work.

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We’re with you every step of the way

50+

99.9%

10000

Germany

Japan

Australia

Ireland

South Africa

East US

West US

Ukraine

Australia

Ireland

Germany

Japan

East US

West US

Africa

Ukraine

Web chat transcript

Email Reminders

Knowledge base

Conversations Recorder

Smart Routing

Comfortable Reporting

Call Survey

Backend Development

Cloud integration

Front-end Development

Call Center Analytics

Power BI

Azure Event Grid

Brian W

Morris T

Daryl K

Custom Integration Development

— Pricing Control

— Additional Development

— Continuous Feature

— Scalability

— ISO Security

— True CX

Have a project in mind? Let’s get to work.

Have a project in mind?
Let’s get to work.